Outsourced HelpDesk and End User support can help your organization to reduce costs by providing your employees with the assistance they need while not maintaining additional staff on your payroll. Our technicians have worked with numerous software and hardware systems over a wide range of industries, so you can be assured that we have the knowledge to support your user base.
Our End User support team will take the burden of regular IT tasks, freeing your resources to focus on core business tasks. From software updates, general use questions, or hardware and software purchasing we can assist you in all of your day to day IT needs.
Just a small sampling of the regular services most of our clients utilize:
- Regular updating of your desktop and laptop operating systems
- Regular scheduled preventative maintenance so that your systems are running at 100%
- Providing you with competitive quotes to ensure you get the best value on your software and hardware needs
- Onsite and Remote Help Desk services that give your employees timely, expert advice for all their questions
Listed below is just a sample of the systems and software we most commonly support. The below list is not all inclusive, you can rest assured that we can support any systems you may have deployed.
- Microsoft Windows including Windows XP, Windows Vista, Window 7
- Linux based desktop environments featuring Ubuntu, Debian and Fedora
- Support and maintenance of your Internet connection, gateways, and switches
- Maintaining your printers, fax machines, and scanners.
- Installation and support of all your purchased software
- Assisting your users with the office productivity software, from Microsoft Office to OpenOffice
- Setup and maintenance of your wireless access-points and wireless clients.
- Providing you with assistance with warranty support via the hardware vendors you have chosen to work with
Please contact us today to learn more on how we can help your employes be as productive as possible.
